COVID-19 Update

An employee tested positive for COVID-19 on 11/30/2020. Out of an abundance of caution, we required all employees they were in contact with to get tested. All of these employees tested negative.

This combined with our strict social distancing guidelines, leads us to believe the risk of member exposure is extremely low. This post will be updated as more information becomes available.

Remember to stay home if you feel sick, wash your hands often, keep at least 6 feet away from everyone not in your household, and wear a face covering whenever you are in public. Follow the guidelines of the Wyoming Department of Health at all times.

Stay healthy…

Why Masks are Important

Based on the best information we have, wearing face coverings helps prevent the spread of COVID-19. While face coverings may offer some protection for the wearer, they are meant to protect others. You could be infected and contagious and be unaware of it. Wearing a mask helps keep you from spreading the virus to others. Show your concern for others by wearing a mask.

As a sign of our commitment to keeping everyone healthy, we have required face coverings for everyone entering our building since we reopened our lobby. We will continue to do so until health officials advise otherwise.

Please remember to stay home if you or someone in your household feels ill, wash your hand regularly with soap and water, keep your distance, and wear a face covering whenever you are in public.

Thank you, Jim Yates

Celebrate Juneteenth

Juneteenth — also known as Freedom Day — has been a tradition in the United States for more than 150 years. The holiday finds its roots in Texas, where enslaved African-Americans in the city of Galveston were finally informed of their freedom on June 19, 1865, about two and half years after President Abraham Lincoln issued the Emancipation Proclamation on Jan. 1, 1863. Forty-seven states and the District of Columbia officially commemorate or observe Juneteenth; Texas, which made it a state holiday in 1980, was first to do so.

Juneteenth presents the perfect opportunity to explore black history and to start a discussion on race relations in America. Talking is a good start but don’t just talk. Make a real effort to make the world a better, more equitable place.

Lobby Now Open Regular Hours

Our lobby is once again open Monday through Friday 8:30am to 5:30pm. We are excited to take this big step toward getting back to business as usual. However, we are taking this step following the guidance of the Wyoming Health Department and as always, our top concern will be your health and the health of our other members and our employees.

We have deep cleaned our building, put up germ guards, and bought reusable-antibacterial masks for our staff. However, the design of our building makes social distancing difficult in our lobby. So, to protect everyone’s health, we will be wearing our masks and we expect you to be wearing a face covering, too.

As long as wearing a face covering is the recommendation of WHD, we will require anyone entering the credit union to wear one. If you do not have yours with you or you prefer not to wear one, please use the drive-up or call us. We will make arrangements to meet your needs.

Stay healthy – keep your distance and wash your hands.

Jim Yates, President

Moving Toward the New Normal – Updated 5/25/2020

In adherence to guidance set forth by the Wyoming Health Department and in support of the Greater Cheyenne Chamber of Commerce’s Safe to Work initiative, we are moving into our next stage of returning to normal operations. As always, our top concern will be your health and the health of our other members and our employees.

Beginning Tuesday– May 26th, most of our staff will be working in the office and we will be taking appointments for members to visit our office for most services. You can make an appointment by calling us at 307-432-7400. Our drive-up will continue to offer extended services including shared branching.

For the quickest service, please call ahead if you need a new card and for other more complex transactions. We will get everything ready for you before you arrive at our office. Whenever possible, please use our remote services. This is still the safest way to access your account.

We plan to reopen our lobby on Monday, June 1st. The reopening will be dependent on guidance from the Wyoming Department of Health and local health concerns. We will be following WDH guidance on social distancing when we open. Please help us keep everyone healthy by following the directions posted at our office. This will likely require everyone entering our building to wear a mask or other face covering.

Please let us know what you need. We are committed to being responsive to the needs of our members. Email ms@firstedfcu.com, text or call 307-432-7400.

Summer is coming and so is our return to serving our members in a more normal fashion.

Stay healthy – keep your distance and wash your hands.

Jim Yates, President.

Moving Toward the New Normal

Based on the change in the State-wide Health Orders made by Governor Gordon, we have made the decision to move toward more normal operations. This will be done in stages and in adherence to guidance set forth by the Wyoming Health Department and in support of the Greater Cheyenne Chamber of Commerce’s Safe to Work initiative. Throughout the process, our top concern will be your health and the health of our other members and our employees.

Beginning Monday – May 18th, we will allow more staff to return to work and start taking appointments for members to visit our office for a wider range of services. You can make an appointment by calling us at 307-432-7400. However, we encourage you to use remote services whenever possible. These are the safest way to access your account right now.

Get our mobile app by searching for AirTeller or First Education FCU in either the Apple Store or Google Play Store. Do internet banking at firstedfcu.com. Call or text us at 307-432-7400. Use almost any ATM and bank from your car Monday through Friday from 7:30am to 5:30pm and Saturdays from 9:00am to noon at our drive through. For the quickest service, please call ahead if you need a new card or for other more complex transactions. We will get everything ready for you before you arrive at our office.

To insure everyone stays healthy, we are sanitizing equipment and work areas throughout the day and performing additional cleaning in our building. To help with this, we are asking our staff & members to:
Avoid close contact – Please maintain 6 feet of space between yourself and others while in public including at the credit union.
Wear a mask – During this initial stage of our reopening, anyone entering the build will be required to wear a face covering. We have a limited supply so please bring one with you.
Cover coughs & sneezes – Remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Throw used tissues in the trash and wash your hands.
Stay home when ill – Please stay home if you or anyone in your household is feeling ill. You may be asked health questions before we allow you in the building.
Clean hands often – Wash your hands with soap and water or use hand sanitizer, especially after touching frequently used items or surfaces.

Our lobby will not be open for regular transactions in this first stage of our reopening. We anticipate that happening around May 25th. This will likely be with limited hours and will depend on guidance from health officials. As much as we would like to have our members back in our office, we do not want to risk anyone’s health.

Please let us know what you need. We are committed to being responsive to the needs of our members and have found innovative ways to get most things done remotely. Email ms@firstedfcu.com, text or call 307-432-7400.

Stay healthy – keep your distance and wash your hands.

Jim Yates, President

Social-Distancing-Friendly Car Buying at FEFCU

Through our partnership with Enterprise Car Sales, we’re pleased to offer our members a social-distancing-friendly way to purchase a vehicle.

After getting preapproved for your loan:

  • Visit the Enterprise Car Sales website and click the “Start Shopping” button
  • Enter your ZIP code and click the “Locate” button
  • On the left side of the screen, click the box that says “Do not show vehicles which have transfer fees”

Then, start shopping! 

Once you’ve found the vehicle you want, schedule your test drive. Enterprise will bring the vehicle to you, and if it’s love at first drive, we’ll take care of all the loan documentation remotely. 

For help getting started, or any questions along the way, reach out online or call us at (307) 432­-7400.

Payroll Protection Program

Funding for the Payroll Protection Program has been exhausted. Contact your members of Congress and encourage them to provide more funding for this program.

First Education is offering loans through the Payroll Protection Program (PPP). We have funded loans and are comfortable with the process. If you are interested in applying for a PPP loan email loans@firstedfcu.com and we will contact you. Information on PPP can be found at https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/paycheck-protection-program-ppp.

The documentation we will require from you are a completed PPP application, the company’s FORMs 941 for 2019, FORM W-3 for 2019, and FORMs W-2 for all employees for 2019.

CARES Act Stimulus Payment

The first wave of CARES Act stimulus payments will be posted to accounts on April 15. Did you get yours? Look for a transaction with the description “TAX REF”. Click HERE for the latest information from the IRS.

Beware of stimulus payment and other coronavirus scams. Only get your information from reputable sites. Do not trust information from social media sites. Click HERE for information on how to avoid coronavirus scams.