Privacy Policy

At First Education Federal Credit Union we respect your right to privacy and understand the importance of maintaining the security of your personal information. This Online Privacy Policy only relates to the information we collect online though our eServices. Our eServices include, our website, AirTeller, our home banking and mobile banking application, and other sites linked to our eServices.

When you visit one of our eServices, you may be asked to provide information about you that is personally identifiable. This may include: your name, address, email address, telephone number, tax identification number, or any other identifier that permits physical or online contact with you.

In addition, we may collect and store the information about your visit including the IP address from which you access the eService; the type of device, web browser, and operating system used to access the eService; the date and time you access the eService; the Internet address of the site from which you linked directly to the eService; the pages you visit; and the information you request and transactions you perform using the eService.

We will occasionally use a “cookie” for the purpose of improving service. A cookie is a small piece of data stored on your hard drive by a website, which can later be retrieved. A cookie is a way for websites to recognize whether you have visited the site before and what you did while on the site. We use cookies for administrative purposes, such as online banking session management, and allowing you to customize the information you see. The use of cookies makes your online experience easier and more personal.

You may elect to set your web browser to inform you when cookies are set or prevent them from being set, However, if you elect to prevent cookies from being set, some site functions may not work properly.


Certain web browsers may allow you to enable a “do not track” option that sends signals to the websites you visit indicating that you do not want your online activities tracked. This is different than blocking cookies as browsers with the “do not track” option selected may still accept cookies. If you enable your browser’s “do not track” option, some site functions may not work properly.


We share personal information with third parties only as permitted by law and in connection with the administration, processing, or servicing of accounts. We do not sell personal information to third-parties or make available any personal information about your online activities over time or across websites when you use our eServices.

We do not share your personally identifiable information with third parties except as permitted by law to entities that perform services for us on your behalf. This may include disclosure to a credit reporting agency or in response to a subpoena or other legal process; disclosure to protect against fraud, or as part of an audit or examination.

We only process your data based on your consent (for example, to process a transaction you request) or as required by a legal obligation (for example, retaining your information as required by Federal regulation). You can request that your data be deleted. However, we cannot delete any information we are required by Federal, state, or local laws to keep.

We are committed to protecting your personal information. We maintain physical, electronic, and procedural safeguards that meet or exceed Federal standards to guard your personal information. All data is transmitted and stored using modern cryptography.

The Children’s Online Privacy Protection Act (COPPA) was passed to give parents increased control over what information is collected from their children online and how such information is used. The law applies to websites and services directed to, and which knowingly collect information from, children under the age of 13. First Education Federal Credit Union’s websites and online services are not directed to children under the age of 13, nor is information knowingly collected from them.

For additional information on COPPA protections, please see the FTC website at: //

LOCATION OF SITE – Information for Site Visitors Outside of the United States

Our site is located and hosted in the United States of America (USA) and is designed for users located in the USA. Any interaction with and all activity on this site is governed by the laws of the USA exclusively.

This Policy is subject to change at any time. Please review it periodically. We will revise the “Effective Date” stated at the bottom of this Policy at the time any material changes to the Policy are made. Your use of the Site following these changes means that you accept the revised Policy.

Click here to see our required Privacy Notice.

If you have any questions regarding this Policy, call us at 307-432-7400, email us at, visit us at 120 West Carlson Street – Cheyenne Wyoming, or write to us at:

First Education Federal Credit Union
PO Box 20030
Cheyenne, WY 82003

Effective Date: 01/08/2024