Bank at home or on the go
AirTeller, our mobile banking app, makes it easy to bank securely at home or on the go. This convenient, secure service lets you access your account information and conduct financial transactions from any web-enabled smart phone or tablet, Android or iOS (Apple).
With AirTeller you can check balances, view transaction history, transfer money within your account, make loan and credit card payments, and pay your bills via Bill Pay. And, you can transact anytime, anywhere. All you need is Internet access.
Note: You must first have access to NetTeller to sign up for AirTeller or TextTeller.
AirTeller Mobile Banking FAQ
How do I get the app?
For Android, search for AirTeller or First Education in the Play Store.
For iPhone or iPad, search for AirTeller or First Education in iTunes.
What services are available?
An AirTeller user can perform the majority of tasks you would perform on your personal computer. These include the ability to view account balances, view transaction histories, transfer funds within your account and pay bills. AirTeller also gives you secure messaging that connects directly to First Education. All terms and conditions applicable to NetTeller apply to AirTeller.
How is security handled?
- 128-bit Encryption - Use of 128-bit encryption means neither the wireless carrier, nor anyone else, is able to decipher information sent to or from the phone. The secure messaging is not accessible from outside First Education’s server.
- Secure login information is not stored on the device – If you lose your phone you do not have to worry about deactivating your phone.
- Automatic logout due to inactivity - If the application is inactive for 5 minutes or the application is closed; it will time out and require that you log back in.
- Invalid login lockout – After 3 incorrect login attempts, your password must be reset.
- Account masking – Your full account number is not displayed at anytime in the app.
What if I lose my phone?
Change your NetTeller password immediately. That way, even if your password is known by the person who finds your phone, or if you have saved your password on the phone (we recommend against this!) it will not work. Report the loss to your phone carrier and ask them to disable the old phone. As always, whenever there is a possibility of unauthorized access to your account, you should watch your account closely so you can detect unauthorized transactions quickly and report them to us.
If I have nicknamed my accounts, will the nicknames transfer to AirTeller?
Yes, nicknames will transfer from NetTeller (online banking) to AirTeller.