First Education Federal Credit Union

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Fraud & Identity Theft

Protect Yourself from Identity Theft
Did you know that an estimated 9.9 million Americans were victims of identity theft in 2004? Typically, it takes 14 months before a victim discovers identity theft—then it can take years to resolve.

Stay Safe Online  
  NEVER trust urgent e-mails that require you to enter confidential information or promise money for completing a survey.

  NEVER respond to e-mails that ask for your account number, credit card number or other personal information.

  NEVER access the Credit Union's or any other site from a link provided in an e-mail.
  ALWAYS keep passwords and other personal information confidential and change passwords at least every three months.

  ALWAYS keep your internet browser software up to date and use an anti-virus and anti-spam product.

  ALWAYS report any suspicious email to the oraganization's customer support department immediately.

Don’t become identity theft’s next victim
There are simple precautions that will keep your identity safe. We've provided information as a courtesy to assist you in protecting yourself from identity fraud and other criminal activities. Review the links and information on this page to learn how to protect your personal and financial information.

If you think your identity has been stolen, here's what to do
  • Call First Education Federal Credit Union at (800) 584-9366 for immediate assistance.
  • Contact the fraud departments of any one of the three major credit bureaus to place a fraud alert on your credit file. The fraud alert requests creditors to contact you before opening any new accounts or making any changes to your existing accounts. As soon as the credit bureau confirms your fraud alert, the other two credit bureaus will be automatically notified to place fraud alerts, and all three credit reports will be sent to you at no cost.
    Credit Bureaus:
    Experian , Equifax and Trans Union
  • Close the accounts that you know or believe have been tampered with or opened fraudulently.
  • Use the ID Theft Affidavit when disputing new unauthorized accounts.
  • File a police report. Get a copy of the report to submit to your creditors and others that may require proof of the crime.
  • File your complaint with the FTC. The FTC maintains a database of identity theft cases used by law enforcement agencies for investigations. Filing a complaint also helps us learn more about identity theft and the problems victims are having so that we can better assist you.

    Take these steps to prevent further fraud activities in the future
Fraud Awareness Resources

Top Five Online Scams
You might think Web surfers have started to wise up to Internet rip-offs. But you'd be wrong. Here's how scammers are trying to dupe you today.

Identity Fraud Safety Quiz
Take this safety quiz and receive recommendations that can help protect your personal information.

Spam & Internet Fraud
Where to complain about frauds and scams on the Internet.

FDIC Consumer Protection Center
Find resources provided by the FDIC to educate and protect consumers, revitalize communities, and promote compliance with the Community Reinvestment Act and fair lending laws.

FDIC Financial Privacy
Understand financial privacy and how to protect yourself.

FDIC Special Alerts
Stay informed of the latest scam and fraud activities wages against financial consumers.

Federal Trade Commission
Your National Resource for ID Theft

National Consumer League Fraud Information Center

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